Neo by Nethority connects every platform your ecommerce business runs on, shows you what needs attention in plain language, and acts on it automatically. Insight turns into action the moment it matters, not after next week's report.
Everyone has data. Few have the intelligence. Almost no one acts in time.
Ecommerce teams don't lack reports. They lack the time to act on them. A number moves on Tuesday, someone notices on Friday, and the fix arrives weeks later, after the cost has already landed.
Neo closes that gap. It watches your business continuously, explains what has changed and acts on it straight away.
EveryoneHas data
Every order, click and campaign is already recorded somewhere.
FewHave the intelligence
One connected view that explains what is happening and why.
Almost no oneActs in time
This is the step Neo adds: action, the moment it matters.
How it works
From data to done, in four steps.
A clear path from scattered data to measurable results. Each step builds on the last, and you see value from the very first business area we connect.
STEP 1
Connect
We connect your store, ads, email, analytics, shipping and finance tools into one trusted model, held in your own warehouse.
STEP 2
Understand
Boards, early warnings and AI explanations show what is moving, why it matters and what to do about it.
STEP 3
Act
Workflows and AI agents act within the rules you approve. Our specialists step in when a fix needs people.
STEP 4
Prove
Every action is recorded against your baseline, so you know exactly what changed and what it was worth.
Neo by Nethority
Meet Neo. The console that acts.
Neo is one console for every part of an ecommerce business. Choose an area below to see how it spots an issue, takes action and records the result.
Neo · Store
Key account orders£48.2K−12% vs last month
Accounts at risk2this month
Wholesale revenue, 12 weeks
SignalTwo key accounts are behind their usual reorder cycle.
ActionReminder sent and follow-up created for the account owner.
ResultOrder value tracked against each account's average.
Blended return on spend2.4x+0.5x vs last month
Spend saved this month£6.8Kthis month
Return on spend, 12 weeks
SignalOne channel reports strong return, but real return is falling.
ActionLow-return ad sets paused and budget moved to search.
ResultReturn on spend improved and spend saved.
Bestsellers in stock94%+6 pts vs last month
Purchase orders drafted6this month
Weeks of stock cover, 12 weeks
SignalSix bestsellers are under four weeks of stock.
ActionPurchase orders drafted for approval.
ResultStock-outs avoided on top products.
Repeat purchase rate31%+4 pts vs last month
Customers won back412this month
Repeat rate, 12 weeks
SignalFewer first-time buyers are coming back.
ActionWin-back emails sent with offers tuned to margin.
ResultMore customers returned for a second order.
Return rate6.1%−3.3 pts vs last month
Orders rerouted1,280this month
Return rate, 12 weeks
SignalReturns are rising with one delivery partner.
ActionOrders rerouted to a better-performing partner.
NetSights.ai is our proprietary AI, built into Neo. It reads your trusted data model, explains what is changing in plain language and powers the agents that act on it.
AI insights
Automatic explanations of what moved and why.
AI chat
Ask any question about your business and get a clear answer.
Signals
Alerts only when something matters and an action is worth taking.
AI agents
Agents and AI employees that carry out the fix within your rules.
NetSights.aiConnected to 12 sources
Why did margin drop last week?
Two things: deeper discounts on the summer range, and higher return costs on one delivery partner. Together they explain most of the drop. I can pause the discount and reroute orders. Shall I go ahead?
Pause discountReroute ordersShow the data
Ask anything about your business…
Built for the whole business.
190ready-made connectors
5business areas covered
4capabilities, all in Neo
24/7automations that never sleep
Who we work with
For ecommerce brands, and the agencies behind them.
Whether you run the business or run it for your clients, Neo gives you one view of what is happening and acts on what needs attention.
Ecommerce brands
One console for your whole business.
For growing brands that have outgrown spreadsheets and single-platform reports. Connect every channel, see what is changing and let Neo act on it.
Store, marketing, product, customer and shipping in one view
Who does the workYour team, on top of the day jobAI employees and specialists
How value is shownLogins and usageOutcomes against a baseline
Your own warehouse
Data stays in your cloud account, in the region you choose.
Vaulted credentials
Platform access held in isolated, access-controlled vaults.
Least-privilege access
Scoped accounts you can review or revoke at any time.
No lock-in
Open, standard tooling. If you leave, your data stays with you.
Getting started
Live in weeks, not quarters.
A clear onboarding path with an owner at every step. Start with the business area that matters most, prove the value, then expand.
Week 0Discovery call
Your goals, platforms and biggest opportunity.
Week 1Free data audit
A short report on what your data shows.
Weeks 2–3Connect and baseline
Sources connected, definitions agreed, starting point recorded.
Week 4First area live
Boards, signals and automations running.
Month 2 onwardsProve and expand
Results reviewed, more areas added.
Pricing
Priced by revenue, not by seats.
Start with your data, add intelligence, then put it to work. Unlimited users on every plan, and 20% off when billed annually.
Data
Your data connected, modelled and on dashboards.
From$239/ month
Intelligence
Boards, signals and AI chat that explain what is changing.
From$479/ month
Recommended
Automation
Intelligence plus workflows and AI agents that act on it.
From$1,199/ month
Enterprise
Multi-brand, multi-market and custom delivery.
Custom
Prices shown for brands up to $2.5M annual revenue, billed annually, excluding taxes. Add AI employees, specialist teams and analyst hours to any plan.
Offer business intelligence, AI and automation to every client under your own name. We build, run and support it behind the scenes, while you keep the relationship and the recurring revenue.
Fully white-labelledYour logo, colours and domain.
Recurring marginEarn on every client, every month.
An AI-native business intelligence company for ecommerce.
We connect a business's data into one model it owns, explain what needs attention in plain language, and put AI agents, automations and specialists to work on it the moment it matters. Neo is how we deliver it.
MissionIntegrate action into every business's data and insights.
VisionNo commercial opportunity lost to a slow decision.
PromiseIf we can't show the outcome, we don't claim it.
Dubai, UAEHeadquarters
United KingdomUK and Europe
Nashik, IndiaDelivery centre
Agency partner programme
Grow your agency with recurring revenue.
Three ways to work with us. Every model includes white-label delivery, partner support and a written non-solicit agreement that protects your client relationships.
Refer
Introduce a client and we take it from there. You earn a recurring commission without any delivery work.
Recurring commission
No delivery or billing
Most popular
Resell
Sell Neo under your own brand, at your own prices. We deliver everything behind the scenes.
Up to 40% recurring margin
Your brand, domain and billing
Co-deliver
Add our white-label specialist teams to yours for engineering, CRO, retention, automation and AI work.