Platform Solutions For agencies Pricing About Talk to us
Pricing

Pricing that scales with your business.

Start with your data, add intelligence, then put it to work. Priced by annual revenue, not seats, with unlimited users on every plan.

Annual revenue
Billing

Pricing for India · Prices exclude local taxes.

Data

Your data connected, modelled and on dashboards.

$–/ month

Onboarding$1,000 one-time

Talk to us
  • Managed ELT from your core platforms
  • Warehouse in your own account
  • Dashboards across Store, Marketing, Product, Customer and Shipping
  • Agreed metric definitions, tested daily
  • 2 analyst hours a month

Intelligence

Business intelligence with AI that explains it.

$–/ month

Onboarding$1,500 one-time

Talk to us
  • Everything in Data, plus
  • AI insights on what changed and why
  • AI chat: ask questions in plain language
  • Signals with recommended actions
  • Alerts routed to the right person
  • 5 analyst hours a month
Recommended

Automation

Intelligence, plus workflows that act on it.

$–/ month

Onboarding$3,500 one-time

Talk to us
  • Everything in Intelligence, plus
  • Workflows and automations, up to 15 active
  • AI agents that act on signals within your rules
  • Value ledger with baseline
  • Dedicated success manager and quarterly review
  • 10 analyst hours a month

Enterprise

Multi-brand, multi-market and custom.

Custom

Typically above $5M annual revenue

OnboardingScoped with you

Talk to us
  • Everything in Automation, plus
  • Multiple brands, stores and markets
  • Custom models, boards and connections
  • Unlimited automations
  • Support SLA and named data lead
  • 40 analyst hours a month
Unlimited users Your data in your own warehouse Free discovery and data audit Annual billing saves 20%
Execution · add to any plan

AI employees, human pods and analysts on demand.

When a fix needs more than an automation, add the capacity to deliver it. Everything reports into Neo and its value ledger.

AI employees

Always-on AI roles that run a job end to end within your rules, such as a retention analyst, an inventory planner or an ad-spend monitor.

From$499/ month per AI employee

Available on Intelligence and above.

Human pods

Dedicated specialist teams for Ecommerce Engineering, Workflow & Automation, CRO & Customer Experience, Retention & Klaviyo, Infrastructure & Performance, and AI Agents & Integrations.

From$3,500/ month per pod

Monthly rolling. Scope agreed upfront.

Analysts by the hour

Extra analyst time for deep dives, new boards, board-pack reporting or one-off questions, on top of the hours in your plan.

$75/ hour

Bought in blocks of 10 hours.

Compare plans

What each plan includes.

DataIntelligenceAutomationEnterprise
One-time onboarding$1,000$1,500$3,500Scoped
Data
Managed ELT pipelinesCore platformsCore platformsExtendedCustom
Warehouse in your own account✓✓✓✓
Dashboards across five domains✓✓✓✓
Agreed, tested metric definitions✓✓✓✓
Brands and stores111Multiple
Intelligence
AI insights—✓✓✓
AI chat—✓✓✓
Signals with recommended actions—✓✓✓
Custom boards and business logic——Limited✓
Automation
Workflows and automations——Up to 15Unlimited
AI agents acting on signals——✓✓
Value ledger with baseline——✓✓
Execution
AI employees—Add-onAdd-onAdd-on
Human podsAdd-onAdd-onAdd-onAdd-on
Analyst hours included2 / month5 / month10 / month40 / month
Extra analyst hours$75 / hr$75 / hr$75 / hr$75 / hr
Support
Success manager——DedicatedNamed data lead
Business reviews——QuarterlyMonthly
Support SLA———✓

Agency partner pricing.

Resell Neo under your own brand at partner rates, with margin on every client you bring. Your client relationships remain yours, protected in writing.

Become a partner
Questions

Pricing, answered.

What does onboarding cover?

Connecting your platforms, setting up your warehouse, agreeing metric definitions, building your dashboards and capturing the baseline every result is measured against. It is charged once, when you start.

How is annual revenue measured?

On your trailing twelve months of online revenue across connected stores, reviewed once a year at renewal.

How does annual billing work?

Pay for twelve months upfront and save 20% on your subscription. Monthly plans can be cancelled with thirty days' notice.

Are there warehouse or cloud costs on top?

Your warehouse runs in your own cloud account, so storage and compute are billed to you directly by the provider. We size them with you during discovery.

What is an AI employee?

A dedicated AI agent that owns one job, such as watching ad spend or planning reorders, and carries it out within rules you approve. Every action it takes is logged in the value ledger.

Can I change plans later?

Yes. Most clients start with Data or Intelligence and move up as the value is proven. Moving up carries only the difference in onboarding.

Which currencies do you bill in?

US dollars, pounds sterling or UAE dirhams. A separate price list applies in India.

What happens to my data if I leave?

It stays in your warehouse, in your account. Nothing is held back.

Get started

Start with a free discovery and data audit.

We map your data, agree the definitions and show you where the biggest opportunity lies, before you commit to anything.

Talk to us